ProcessBank
Enterprise Trust & Security

Your Company’s Operational Knowledge is Valuable. Manage It With Enterprise-Grade Control.

When you map your business in ProcessBank, you place critical operational knowledge into our platform. We treat security not as an afterthought, but as our core foundation.

Hosted exclusively in EU • GDPR compliant • Zero public AI model training
5 Core Trust Pillars

Concrete Protection. Not Marketing Slogans.

We believe in verifiable security practices and full transparency. Here is how your data is protected.

Verified EU Hosting

EU-Only Data Residency (Germany)

All company data, database replicas, and file backups reside exclusively within certified high-security data centers located in Germany.

  • •ISO 27001 certified physical data centers
  • •Zero data transfers outside the European Economic Area (EEA)
  • •Geographic redundancy with automatic failover
Encrypted in transit and at rest

Encrypted Data Handling

Your data is shielded both in motion and at rest using modern, cryptographically validated algorithms.

  • •In transit: encrypted connections for all web and API traffic
  • •At rest: encryption across databases and file stores
  • •Automated key rotation managed by secure HSM modules
Zero Model Training

Private AI Commitment

Your processes, prompts, and documentation are strictly confidential and are NEVER used to train or fine-tune public LLMs.

  • •Zero training on customer operational data
  • •Ephemeral processing: prompt memory cleared after execution
  • •Enterprise AI contracts with European API gateways
Tenant Isolation

Granular RBAC & Tenant Isolation

Logical tenant isolation prevents data leakage between organizations, while fine-grained roles dictate who can view, edit, or approve each process.

  • •Multi-tenant logical database isolation
  • •Role-based permissions (Viewer, Editor, Reviewer, Admin)
  • •Process-level access restriction for sensitive departments
Daily Snapshots

Automated Daily Backups & Disaster Recovery

Continuous snapshotting and off-site encrypted backups ensure your company’s institutional knowledge is preserved against any incident.

  • •Daily automated snapshots stored in geographically separate regions
  • •Point-in-time recovery capabilities
  • •Tested disaster recovery plan with strict RPO and RTO targets
Compliant

EU GDPR

Full compliance with General Data Protection Regulation requirements and signed DPA.

Aligned

ISO 9001 Alignment

Built-in document versioning and audit trails directly support ISO 9001 certification.

Certified Hosting

ISO 27001 Infrastructure

All cloud servers operate within ISO 27001 and SOC 2 Type II certified tier-3 data centers.

Technical Architecture Specifications

Data Storage & Encryption

Hosting LocationGermany (EU)
Encryption in TransitEncrypted connection
Encryption at RestEncrypted storage
Database Backup FrequencyEvery 24 hours + Write-Ahead Logging

Access & Authentication

Authentication ProtocolsOAuth 2.0 / JWT Session tokens
Enterprise SSO SupportSAML 2.0 / Okta / Azure AD (Enterprise plan)
Session Inactivity TimeoutConfigurable by workspace admin
Security Questions

Frequently Asked Questions About Trust & Data Privacy

Detailed answers for IT managers, compliance officers, and legal teams.

Yes. We provide a comprehensive GDPR-compliant Data Processing Agreement (DPA) incorporating Standard Contractual Clauses (SCC) for all paid subscribers.

Safe, Compliant, and Audit-Ready. Manage Your Operations with Confidence.

Experience the peace of mind that comes from managing processes in an enterprise-secured EU cloud.

Need a security assessment questionnaire completed? We respond within 48 hours.